• Bumper to Bumper - Certified Service Centers




    The Bumper to Bumper Certified Service Center Program offers you a superior mix of warranty, marketing and training programs which afford you the opportunity to educate your staff at little or no cost as well as the opportunity to grow your business with the help of knowledgable industry leaders.

    With over 2,900 independent service centers across North America, the Bumper to Bumper Certified Service Center Program can help you along your road to success, gaining access to resources previously unattainable to the independent service center.

  • Confidence Plus - North American Warranty
    12 Months / 12,000 Mile Parts & Labor


    Bumper to Bumper Certified Service Centers offer customers peace-of-mind through the Confidence Plus North American Warranty. This limited parts and labor warranty demonstrates our commitment to quality and to our customers. All repairs and services performed at a certified service center are backed by this warranty, giving customers assurance at home and on the road.

    What's Covered?

  • To Your Rescue
    365 Day Roadside Assistance



    We've made it easy for you to offer the ToYourRescue Roadside Assistance Program to your customers, and even easier for your customers to access help anytime, day or night, with a flat, lost keys, empty tanks, a dead battery or for a tow. The program includes a variety of training and point-of-sale materials to help you effectively advertise to your customers!

  • Shop Marketing

    Customer Acquisition


    Vehicle Check Lanes
    Free Website Design and Search Engine Optimization
    New Resident Mailer Program
    Shop Locator Web Page and Toll-Free Call System

    Customer Retention


    Confidence Plus Warranty - 12 Month/12,000 Mile Warranty
    To Your Rescue - 365 Day Roadside Assistance
    Direct Mail Program

    Customer Satisfaction


    Customer Satisfaction Surveys

  • Training

    Instuctor Led Webinars - Live & Free


    Vendor Training - Hands-On & Free


    Held in state-of-the-art training facilities and hosted by industry leading trainers.

    Alliance University - Free & On Demand


    Learning was never easier! These free online courses provide a full range of professional development programs created specifically for busy certified service center owners, managers and their employees. Self-paced and delivered online, Alliance University classes are available 24/7/365, so students can take classes when and where they want. Plus, students can print certificates of completion for every test they successfully pass.

  • Business Savings

    We use power in numbers to lower the costs of business products you use every day. As a member you can enjoy discounts on...

    Cintas, Identifix, ASE Test Reimbursement, Shop Management Software, Equipment Leasing, Business Insurance, AutoNet TV, Hotels, Rental Cars, Business Forms, Promotional Materials, College Scholarships, Tool Scholarships

    and more...

  • Advisory Councils

    Established by participating warehouses, local Advisory Councils bring service center employees together to talk about new ideas and offer comments on current and future programs. Certified service center owners are nominated by their warehouses to serve on Regional Advisory Councils who then nominate their peers for the National Advisory council, which meets annually. All councils review current marketing programs and how they can be improved to meet the needs of each respective shop. Advisory Councils also provide valuable networking opportunities.

    Much, much more!

    With over 20 programs offered, the Bumper to Bumper Certified Service Center Program gives you the opportunity to grow your business more rapidly, market more easily and train more affordably.

  • Schedule a Personal Review

    If you would like an in-depth review of the Certified Service Center Program, feel free to schedule an appointment by contacting your salesperson, store manager or call Brian Evans at (703) 472-4002.